Help Concierge
Customer Care & Support
Our dedicated support concierge is here to assist with order tracking updates, product usage guidance, and warranty returns.
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Email Assistance
Send us an email anytime. Our care team typically responds within 24 business hours.
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Toll-Free Phone Support
Speak directly with a support specialist across the United States and Canada.
Order Tracking & Returns Instructions
All packages dispatched from regional fulfillment facilities include active digital tracking. To initiate a return under our 30-Day Satisfaction Guarantee, please contact customer care via email or telephone to receive your Return Merchandise Authorization (RMA) number before shipping your unit.
*Customer service operates Monday through Friday from 9:00 AM to 6:00 PM EST.